Club Development Framework - Membership

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Aims & Vision

Advice:

  • The club has a Development Plan in place: This can be anything from a 1-5 year plan. Scottish Cycling can provide a skeleton document to get you started
 

Membership

 Advice:

  • The Club has clear and defined membership tiers detailing the quality of what members can expect to receive at each tier: A rigid structure can be a barrier. Can you offer discounts/pay as you go/tiers which enable would allow you to attend different number of sessions or coached sessions.
  • New members are provided with a welcome pack: Welcome packs can help new members feel valued and excited about joining your club
  • The club is focused on the retention of existing members and the recruitment of new members: Think about the value your club offers to your members and outline the commitment from the club for what members can expect
  • The club actively seeks member feedback to help shape future development of the club: Feedback enables your club to reflect and opens the door for development and growth
  • Distribute membership satisfaction questionnaires to club members/coach/parents: A happy and engaged membership is key to continued success  
  • Club has regular dialogue with members to gain feedback: Try to set a target number of response levels

Disciplinary Procedures

Advice:

  • The club has a code of conduct for all members of the club: A code of conduct clarifies the club’s mission, values and principles and ensures that members understand what is expected of them.  A code of conduct protects the interests of both the club and the members
  • The club has a disciplinary procedure for members who break the club’s code of conduct: Hopefully your club never has to use this, but it is beneficial to have a disciplinary procedure in place.  This helps to inform members that their behaviour is unacceptable or inappropriate.  This can also help to resolve concerns constructively and fairly, and encourage improvement

Welfare

Finance

Advice:

  • Club Annual Membership Fees are decided at the AGM or committee meeting: Depending on the activities that your club offers, you may choose to collect membership fees in a
    number of different ways.  See our guide to setting membership fees here

Club Structure

Advice:

  • The Club has opportunities for recreational sessions for members: A common motivation for joining a club is simply the enjoyment of taking part and riding with others. It is therefore important that you make the activities your club provides fun and enjoyable with a friendly atmosphere
  • The Club has a clear focus on providing competitive opportunities for members (where relevant): The opportunity to train, be part of a team and compete is an important motivation for many joining a sports club. Although you can’t guarantee sporting success or trophies, your club can focus on providing a full and active programme designed to help all your members reach their potential and enjoy competing

Travel and Transport

Advice:

  • The Club has in place a policy for members using their own car to transport others: This can range from a rota to share the burden or mileage payment

Risk Assessment