Online Entry FAQs

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About the British Cycling online entry system

Overview
The British Cycling online entry system enables riders to find a cycling event on the British Cycling online event calendar and enter the event without ever leaving the website.

Features
British Cycling's system offers riders ease of use, secure payment and total convenience:

  • The system is integrated into British Cycling's online event calendar
  • Minimal admin fee of £1.00 for riders using the system
  • Enter multiple riders into multiple events using a single shopping basket
  • Keep track of your entered events through your own dashboard
  • See entrant lists on the British Cycling event calendar
  • Automated confirmation emails for riders and event organisers
  • Secure payment platform to process your entry fee payments


Look for the Enter Button
Simply visit the online event calendar at www.britishcycling.org.uk/events and look out for events which feature the red ‘Enter’ button.

 

Enter online where you see this button

How it works
Entries taken through British Cycling’s online entry system are passed on to the event organiser. If the event is set up on a ‘first-come-first-served’ basis, entries are accepted upon successful payment of the entry fee.

If the event is set up on a ‘organiser selects field’ basis, successful entries are chosen by the event organiser from the a field of riders who apply.

Upon acceptance, the payment card used to make the entry application is debited and the rider receives a confirmation email of their place in the event.

Frequently Asked Questions

Do I have to use the online entry system to enter events on the British Cycling Calendar?

Can I enter multiple riders into an event?

How much will it cost me to use the British Cycling online entry system?

What happens to my entry fees when I use the British Cycling online entry system?

How will I know if my entry is accepted or rejected?

What happens if I am accepted into an event and my card payment then fails?

If the event is cancelled or postponed, will I get a refund of my entry fee?

What happens if I need to withdraw from the event?

If the event organiser authorises a refund of the entry fee, when will I get my refund?

Are all financial transactions secure?

How is entrant data used?

Who is liable?

Do I have to use the online entry system to enter events on the British Cycling Calendar?

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The online entry system is optional for event organisers; some will set their event up to be online entry only, others may take postal entries and/or entries on the day. The information on the event listing will make it clear which method(s) of entry can be used.

Can I enter multiple riders into an event?

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Yes. Our online entry system enables team managers, parents or club representatives to enter multiple riders at a time into an event. The system will remember the riders that have been entered into earlier events, so that entering multiple riders into future events is quick and simple.

How much will it cost me to use the British Cycling online entry system?

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Riders pay a £1.00 admin fee per race or ride entered. If, for example, a rider puts two events into their shopping basket and checks out, the total charge to them will be £2.00. The admin fee per application is non-refundable and enables British Cycling to remain cost neutral in providing the most cost effective online entry system on the market.


What happens to my entry fees when I use the British Cycling online entry system?

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Entries taken through British Cycling’s online entry system are passed on to the event organiser. If the event is set up on a ‘first-come-first-served’ basis, entries are accepted upon successful payment of the entry fee.

If the event is set up on an ‘organiser selects field’ basis, successful entries are chosen by the event organiser from the field of riders who apply. As such, completion of an application is not a guarantee of entry.

Upon acceptance of an entry, the payment card used to make the application is debited and the rider receives a confirmation email of their place in the event.

For some events, acceptance into an event may happen some days or weeks after the application is made. Riders are advised to have sufficient funds available on their payment card to account for this.

A rider whose application is rejected by the event organiser will not be charged any entry fees for the event in which they have applied to ride. However, the admin fee which covers the cost of dealing with the application, remains non-refundable.

How will I know if my entry is accepted or rejected?

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You will automatically receive confirmation emails throughout the online entry process. Any further queries around the event entry should be directed at the Event Organiser.

What happens if I am accepted into an event and my card payment then fails?

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You will still be accepted into the event. However, you and the organiser will each receive an email explaining that the system was unable to collect your entry fee. In the event that this happens (e.g. if your payment card has expired between you entering the event and the Event Organiser accepting your entry), it becomes your responsibility to pay the Event Organiser directly in an alternative way (eg by cheque, PayPal, cash on the day etc).

If the event is cancelled or postponed, will I get a refund of my entry fee?

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British Cycling cannot authorise any refunds of entry fees. All requests should be directed to the Event Organiser, who will retain sole discretion on refund policy for their event.
 

What happens if I need to withdraw from the event?

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You should contact the Event Organiser as soon as possible to let them know that you will be unable to attend the event. This will allow the organiser to accept another rider in your place. Both you and the Event Organiser will receive an email confirming that your place has been withdrawn.

Please note that British Cycling cannot authorise any refunds of entry fees. All requests for refunds of entry fees should be directed to the Event Organiser, who will retain sole discretion on refund policy for their event.
 

If the Event Organiser authorises a refund of the entry fee, when will I get my refund?

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If an Event Organiser uses British Cycling’s online entry system to facilitate the refund process, you will be notified via email and if the transaction is successful, will receive the refund as authorised by the organiser within 3 working days. The refund will be paid onto the card originally used to enter the event.

If the transaction is unsuccessful, you will be notified by email to contact the Event Organiser to arrange this directly.

British Cycling have no part in the refund process if an organiser chooses to refund riders directly (e.g. via PayPal, BACS.)

All correspondence regarding the refunds must be directed to the Event Organiser, not British Cycling.

 
Are all financial transactions secure?

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For full details on payment security click here

How is entrant data used?

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Entrant data is stored in the British Cycling database and is accessible to the Event Organiser in order to run the event entered. If an Event Organiser wishes to use entrant data outside of this purpose, they must first obtain permission from the individual entrant.


Who is liable?

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All liabilities rest with the Event Organiser in respect of the running of the event.

All riders taking part in events registered with British Cycling are subject to British Cycling's rules for cycling events when entering events using the online entry system.

See the Rider Terms and Conditions for full details. All correspondence and enquiries about the event and your entry should be directed to the Event Organiser.