Cycle Rescue - the essential service for stranded cyclists
Cycle Rescue is an emergency roadside recovery service for cyclists – a cycling version of those yellow or orange vans that help you when your car breaks down!
If you became unable to complete a journey (anywhere in the UK) due to an incident, theft or irreparable breakdown, Cycle Rescue will take you and your bicycle to a convenient location.
That could be your home, train station, bicycle repair shop, car rental agency or alternative overnight accommodation.
How does it work?
If you became unable to complete a journey (anywhere in the UK), due to an incident, theft, vandalism or irreparable breakdown of your bike, Call Assist will take you and your bicycle would be taken to a convenient location. That could be a bicycle repair shop, railway station, car rental agency or your home or alternative overnight accommodation if either are nearer.
It's great for commuters as well as leisure cyclists who enjoy using their bicycles away from home.
It's worth noting that any roadside breakdown must have occurred at least one mile away from your home to be eligible to use your Cycleguard Rescue cover.
How do I make a claim for roadside recovery?
When you receive your policy documents you will be provided with the Cycle Rescue contact number. We recommend you store this number on your mobile phone or in a place accessible when you are using your bike. If you need to use this service simply call this number and Call Assist the rescue providers will ask for your personal or policy details. They will then despatch a rescue operator to your location and recover you and your bike to the nearest bicycle repair shop, railway station, car rental agency or your home or alternative overnight accommodation if either are nearer. Don't worry if you haven't got your policy details to hand, they can usually locate your cover details from your personal details, but if not they will take a credit card number as a deposit and will refund you once your policy has been located.
Are there any significant things it doesn't cover?
- If you are outside of the UK
- If the theft, damage, incident or breakdown occurred whilst using your bicycle for racing, time trials or other competitive cycle sport
- If you are within a mile of your home
- Flat tyres or punctures which you have not first tried to fix yourself
- Standard price (Ride, Bronze and Silver members) £18.00
- 10% discount (Gold members) £16.20
Additional discount for members buying Bike Insurance
Members also buying Bike Insurance can get Cycle Rescue for an incredible £13.00 per year
(£5 discount on standard price).
How to Buy
To buy Cycle Rescue simply call the dedicated line for British Cycling members quoting your British Cycling membership number: 0845 408 1812