Updated: 8 April 2020
We are currently taking steps to protect the federation, as well as the jobs of our employees, by using some of the measures announced by the Government in recent weeks, including the furloughing of some of our staff through the Coronavirus Job Retention Scheme.
This page will be updated once cycling activity has resumed and our teams are back in operation. Throughout this time, we will endeavour to answer all queries as efficiently as possible, and you can view the general British Cycling contacts page here.
Frequently asked questions about British Cycling membership and race licences. If you need further assistance please contact the membership team on 0161 274 2010 or via email at firstname.lastname@example.org
I have recently joined/renewed. When will my membership card arrive?
Usually you will receive your membership card in your welcome pack within 14 days from the date of purchase. If you need your membership card in the meantime, our membership team can provide you with an electronic copy via email on request from email@example.com
What insurance is included with my membership?
Liability Insurance and Legal Support are included with most of our membership packages. For full details see our membership page. Additionally, members of British Cycling are entitled to preferential rates on bike and travel insurance with a 3rd party company. For more details and to get a quote see our pages for British Cycling Bike Insurance and British Cycling Travel Insurance.
Can I buy more than one membership at the same time?
Membership must be purchased online for one person at a time to ensure that declarations, consent and terms are received for each member.
Does Race Bronze membership include insurance?
Bronze does not include insurance. However, Race Silver, Race Gold and Ride memberships all provide valuable liability insurance and legal support to members. Please see our Insurance page for more details.
What’s included in Family Membership?
Family Membership is available for up to two adults and any number of children under the age of 18 for who you hold legal responsibility for and who reside at the same address. All the benefits of an individual membership with one easy annual payment. To purchase or renew Family membership, call our team on 0161 274 2010 (lines open Mon-Fri, 8am-6pm).
How do I buy a membership for a child?
If you are a parent or guardian purchasing membership for an Under 16 member, you will need to logout from your own account (if you have one) and create an account for your child, remembering to add your own email address and phone number as the main point of contact.
Can I upgrade my membership mid-year?
Yes, you can upgrade at any time during your year by contacting our membership team by email firstname.lastname@example.org or by phone on 0161 274 2010 (lines open Mon-Fri, 8am-6pm).
I have a Race Licence as well as a membership. They have different expiry dates. Is that correct?
Yes. Your membership runs 12 months from the date of your purchase, whereas a Full Race Licence will expire on the 31st December of the year it was purchased in. This is a rule that we must follow in line with UCI (World Governing Body) regulations.
Can I get my membership to have the same expiry date at my Full Race Licence of 31st December?
Yes, to do this please contact the membership team on email or phone and we will organise a pro-rata adjustment for your membership.
I am joining British Cycling for the first time, how do I use a promo code?
The promotional code box can be found on our online payment page at the end of the membership application. Alternatively, you can quote the promo code when joining over the phone.
I am renewing my membership. Can I use a promotional code?
Unfortunately promotion codes work on our website payment form as an introductory benefit for new members only.
How do I get a temporary electronic copy of my membership card?
You can request an emailed copy by contacting the membership team either via your online dashboard, or by contacting our membership team by email email@example.com or by phone on 0161 274 2010 (lines open Mon-Fri, 8am-6pm).
What is dispensation and how do I apply for it for my child?
In Road and Track racing, once your child has gained 50 points in Youth Racing in a year you can apply for a dispensation to enable them to race with older riders to assist them in their development. There are conditions, and in the first instance you should contact the membership team with your request. Full guidance can be found here.
Do I need/how do I purchase a full licence?
Please visit our Full Race Licence page on our website.
How do I apply for Belgium calendar card?
You would you need to order this from the Belgium federation, for more information please visit: Belgium calendar card
How do I get a letter of authority to race abroad?
It is a requirement when racing overseas to produce a letter of consent from your National Federation. To enable us to issue a letter of authority you please contact the membership team either via your online dashboard, or by contacting our membership team by email firstname.lastname@example.org or by phone on 0161 274 2010 (lines open Mon-Fri, 8am-6pm).